品質(zhì)馳騁,
客戶滿意萬里長!
HENGWANG.GROUP
山東恒旺集團(tuán)
如火的烈日無法阻擋恒旺踐行承諾、敢于擔(dān)當(dāng)?shù)牟椒?,恒旺集團(tuán)質(zhì)量服務(wù)萬里行團(tuán)隊,此站到達(dá)了湖南省懷化市,客戶胡總擁有一臺HWL80-6輪式挖掘機(jī),機(jī)器僅工作了514小時,恒旺質(zhì)量服務(wù)萬里行的工程師們對設(shè)備進(jìn)行檢查、維護(hù)、更換老化的進(jìn)氣管。
The fierce sun cannot stop the unwavering commitment and responsibility of Hengwang Group. The Hengwang Group Quality Service Journey team has now reached Huaihua City in Hunan Province. The customer, Mr. Hu, owns a HWL80-6 wheel excavator, which has only worked for 514 hours. The engineers of the Hengwang Quality Service Journey conducted inspections, maintenance, and replaced the aging air intake pipe of the equipment.
每到訪一處,服務(wù)團(tuán)隊都會對客戶設(shè)備進(jìn)行細(xì)心地排查和檢修、與客戶面對面交談、了解客戶的需求、傾聽客戶的建議、與客戶細(xì)心地溝通解釋為客戶消除顧慮、提升客戶信心。并與司機(jī)進(jìn)行詳細(xì)交談,認(rèn)真聽取反饋意見,而對于司機(jī)表現(xiàn)出的不良操作方法也會及時指出,分享設(shè)備操作和保養(yǎng)的正確方法。
At each visit, the service team meticulously inspects and repairs the customer's equipment, engages in face-to-face conversations with customers to understand their needs, listens to their suggestions, and communicates carefully to alleviate their concerns and boost their confidence. They also have detailed discussions with the operators, attentively listening to their feedback. Moreover, they promptly point out any improper operating methods demonstrated by the operators and share the correct methods for operating and maintaining the equipment.
這是一次匠心筑夢的感恩之旅,更是一次篤定踐行的服務(wù)承諾!“恒旺集團(tuán)2023年質(zhì)量服務(wù)萬里行”我們一直在路上,我們將持續(xù)堅持以用戶價值需求為導(dǎo)向,持續(xù)推進(jìn)服務(wù)體系變革,不斷為用戶提供更加智能化、個性化、高價值的服務(wù)。
This is a journey of craftsmanship and dreams, and a steadfast fulfillment of service commitment! 'Hengwang Group's 2023 Quality Service Journey' is ongoing. We will continue to adhere to a user value-oriented approach, persistently advance the transformation of our service system, and constantly provide customers with more intelligent, personalized, and high-value services.
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山東恒旺集團(tuán)以“讓最廣泛的用戶享受最高性價比的產(chǎn)品及服務(wù)”為使命,不斷推出新產(chǎn)品,提供全方位服務(wù)。主營產(chǎn)品類目齊全,包括挖掘機(jī)、推土機(jī)、鉆機(jī)、打樁機(jī)、壓路機(jī)、履帶運(yùn)輸車等20大系列180余種。產(chǎn)品通過ISO、歐盟CE、德國TUV、法國BV等十余項安全檢測認(rèn)證。
Shandong Hengwang Group, with the mission of "providing the widest range of users with the highest cost-effective products and services," continuously introduces new products and offers comprehensive services. Our main product categories are comprehensive, including excavators, bulldozers, drilling rigs, piling machines, road rollers, tracked transport vehicles, and more, totaling over 20 series and 180 varieties. Our products have obtained more than ten safety testing certifications, including ISO, EU CE, Germany TUV, France BV, and others.
干工程、選恒旺、事業(yè)興旺!
免費(fèi)熱線:400-9975-666
歡迎您的致電~
For quality construction, choose Hengwang and prosper your career!
Toll-free hotline: 400-9975-666
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